A New Online Banking Experience

We have exciting news! On October 24th, we will be upgrading the look and feel of Online Banking. What do the changes mean to you?

  • New landing page called OVERVIEW
  • Personalization options with widgets
  • Faster access to current information

A few things to know before the new experience launches…

  • No new Access ID or Passcode will be required.
  • Nothing for you to do – the new look and feel and features will appear for everyone.

Please note that Digital Banking will be unavailable from
12:01 a.m. – 4:00 a.m. CT
on Sunday, October 24, 2021.  Once the upgrade is complete you can login with your current Access ID and Passcode to start enjoying your new features and the enhanced experience!

What's New Beginning October 24

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Overview Page

Previously labeled the HOME page this is now titled the OVERVIEW page. It’s your new landing page and provides you access to additional new features such as widgets and QuickView.

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Looking to see if a specific transaction recently cleared? Use the new QuickView drawer on the Overview landing page without leaving the page. QuickView displays additional actions and information you can initiate directly from the Overview page.

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Personalized Views

Want to personalize your landing page experience within Online Banking? Now you can manage our new widgets to display the information most important to you.

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Accounts Page

Just a few changes to this page which shows your primary balances at the top and MORE DETAILS on your account by clicking the link under the account number on the left side.

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Services & Settings

We’ve simplified getting to all the additional services and settings you need access to. Simply click the gear icon at the top of any page and you will see all those options.

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Contact Us

Need to contact Merchants Bank quickly?  Simply click the phone icon at the top of any page and get our contact information from anywhere during your Online Banking session.

Need help or have questions? 

You can contact one of our personal bankers at any of our banking center locations.
We are HERE, ready to help.

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