Enhanced Security in a Simple Chip

Thank you for being a valued Merchants Bank of Indiana customer.  You will soon receive your new EMV Chip Debit Card in the mail.  This new card replaces your current Visa® debit card for your Merchants Bank of Indiana account.

What You Need To Do

  • To activate your new card, please call 800-811-8296 and follow the activation prompts.
  • Destroy your old card.
  • Your current PIN will remain the same for your new card. You will not receive a new PIN.
  • Please communicate your new expiration date to your service providers to avoid disrupting automatic payments you may have set up.

Enhanced Security with Chip Technology

Your new card now features greater fraud protection, built right into the card.  Whenever the chip card is used with a chip-enabled terminal, a unique one-time code is created for the purchase to be approved.  This is nearly impossible for counterfeit cards to duplicate, so you can shop with confidence.  Plus, with more merchants around the world installing chip-enabled terminals, you have a more secure way to pay wherever you go.

As a loyal customer, we value your trust in us to continue to serve your banking needs.  If you have any questions or need assistance, please call 317-805-4300 and one of our Personal Bankers will be glad to assist you.

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